Information A - Z
Air-conditioning
The hotel has central air conditioning. Please keep the door and window closed when it's in use.
Audrey Drink Bar
Coffee, tea, alcoholic and non-alcoholic drinks, special cocktails are avaliable in the opening hours.
Bathrobe
Available at the reception desk for 1500 HUF / pc. Please leave your bathrobe at the reception, when you check out.
Bicycle
You can rent a bike/ or electric bike in the hotel for ytre fee.For more information ask the reception.
Closed bike storage room avaliable in the hotel's garage. Charger for bicycles and dashboard also avaliable there.
Closed bike storage room avaliable in the hotel's garage. Charger for bicycles and dashboard also avaliable there.
Buffet Breakfast
between 7:30 a.m.-10 a.m. hot buffet breakfast avaliable in the Audrey's bar.
Business centre services
If you need help in correspondence, typing, photocopying, scanning or using the internet, please, turn to the Front Desk.
Car hire
Through our Rent a Car partners for extra fee.
Please, contact the Reception, our colleagues will be pleased to help you.
Please, contact the Reception, our colleagues will be pleased to help you.
Check-in
Your room will be ready for you from 3 p.m. on the day of your arrival. Early check in possible for extra fee, depends on capacity.
Check-out
On the day of your departure your room shall be vacated by 10:30 a.m. If you wish to delay your check-out until a later time in the day, please, contact the Reception.
Dinner
Menu dinner or buffet dinner avaliable in one of our partner restaurant or in the hotel. Depends on the season and the number of the guests. For more informations please contact the Reception.
Do not disturb
Please, hang the ‘do not disturb’ sign on the outside door's knob and close the door lock inside.
Dogs
Dogs are allowed in the hotel for an extra charge, but they are not allowed in the restaurant and in the wellness area.
Extra bed
Please, call the Reception.
Fire emergency
Please, read the emergency instructions carefully and locate the emergency exits from the plan on the door of your room. The illuminated green signs on the corridor show the shortest way to the emergency exits. If you should discover a fire, please, call the Reception. (Nmbr.: 0) On each floor there are extinguishers and fire alarm push-buttons. In case of fire, do not use the elevator. Stairways from each floor lead to the ground floor and the street. In case of emergency, please follow the instructions of our colleagues!
First-Aid, Doctor
First-Aid box is avaliable at the reception. If you need doctor' assistence, please ask the reception.
Flowers
If you wish special flower arrangements, please, inform the Reception, who is pleased to assist you.
Garage
Underground car park is located. ( also for bicyles) Parking places for extra charge.
Housekeeping
To make your stay more comfortable the Housekeeping will be pleased to extra room amenities, e.g.: extra pillows, blanket, baby and childbeds, chair. We controll your room every day. Your bed linen will be change for extra charge when you ask at the reception.
Internet
In the hotel a direct Internet access (wireless Internet) is available for the guests. Free Internet (Wi‑Fi) use is in the whole hotel. For help and further details inquire at the reception. Network: Kristaly, Password: kristaly321
Laundry
If you need to have your clothes washed, please ask the house keeping or the reception. In case of dry-cleaning – in cooperation with a dry-cleaner company – the hotel cannot take responsibility for the clothes. For further information please, call the Housekeeping.
Lost and found
If you have found a personal belonging or misplace yours, please, contact the Reception immediately. Luggage If you wish to store your belongings, please, contact the Reception. The hotel cannot take responsibility for valuables left in a luggage.
We' have been keeping the belongings for three months.
We' have been keeping the belongings for three months.
Massage
You can enjoy massage in our massage salon, which is located on the 3rd floor. You can find the pricelist at the reception.
Post
Incoming letters can be collected from the Front Desk.
Reception phone number
The reception"s number : 0
Room amenities
Like slippers, toiletries, etc. avalaibale at the Reception for extra fee.
Safe
Please, deposit your valuables in your room-safe, which is individually programmable. The hotel does not accept any liability for valuables, which are left unattended in the room. Use instructions beside the safe. In case of any problem please, contact the Reception. Safety measures Your safety is very important for us. Please, help the Security with your cooperation:
- always keep your room locked
- use the safe in your room which is individually programmable
- please, note that the doors of the balcony/terrace are to be locked
- if you find a lost baggage in the hotel, please contact the Reception
- please, read the emergency instructions carefully and identify the emergency exits from the plan on the door of your room
- please, mind your valuables. There are cameras in the hotel.
Shoe polishing
An automatic shoe polishing machine is located in front of the reception.
Sports, sightseeing tours, excursions
For further informations please contact the reception.
Taxi
To order a taxi please, contact the Reception, our colleagues will be pleased to help you.
Tobacconist’s goods
Smoking is prohibited in the entire area of the hotel. Please note, that our hotel is charging a penalty for breaking the non-smoking regulation!
Transfer
Trough our partner's service on demand, for extra fee.
Umbrella
Available for loan without charge at the Reception.
Wake up call
Please, request your wake up call at the Reception.
Wellness Opening
8 a.m.-6 p.m. Our wellness and spa department provides services for our guests for free.