Information A - Z
Reception phone number
The air conditioning can be adjusted in the rooms individually, please contact the Reception. Please keep the door and window closed when in use.
Audrey Drink Bar
Coffee, tea, alcoholic and non-alcoholic drinks, special cocktails.
Available at the reception desk for 1000 HUF / pc. Please leave your bathrobe at the reception, when you check out.
Rent a bike at the Reception Desk.
7:30 a.m.-10 a.m. on in our restaurant. Warm menu for extra charge.
Business centre services
If you need help in correspondence, typing, photocopying, scanning or using the internet, please, turn to the Front Desk.
Please, contact the Reception, our colleagues will be pleased to help you.
Your room will be ready for you from 3 p.m. on the day of your arrival. Early check in possible for extra fee, depends on capacity.
On the day of your departure your room shall be vacated by 10:30 a.m. If you wish to delay your check-out until a later time in the day, please, contact the Reception.
3 course menü dinner between 6 p.m.-8 p.m. in our restaurant, can be changed, for more informations please contact the Reception.
Pharmacy Please, contact the Reception.
Dogs are allowed in the hotel for an extra charge, but they are not allowed in the restaurant and in the wellness area.
Do not disturb
Please, hang the ‘do not disturb’ sign on the outside door knob and close the door lock inside. If you don’t want to be disturbed by external phone calls, please, inform the Front Desk.
Please, call the Reception.
Please, read the emergency instructions carefully and locate the emergency exits from the plan on the door of your room. The illuminated green signs on the corridor show the shortest way to the emergency exits. If you should discover a fire, please, call the Reception. (Nmbr.: 0) On each floor there are extinguishers and fire alarm push-buttons. In case of fire, do not use the elevator. Stairways from each floor lead to the ground floor and the street. In case of emergency, please follow the instructions of our colleagues!
If you wish special flower arrangements, please, inform the Reception, who is pleased to assist you.
The closed and guarded with cameras underground car park is located under the hotel with 16 parking spaces. For further information please, contact the Front Desk. Parking places for extra charge.
To make your stay more comfortable the Housekeeping will be pleased to extra room amenities, e.g.: extra pillows, blanket, baby and childbeds, chair. We controll your room every day. Your bed linen will be change for extra charge when you ask at the reception.
In the hotel a direct Internet access (wireless Internet) is available for the guests. Free Internet (Wi‑Fi) use is in the whole hotel. For help and further details inquire at the reception. Network: Kristaly, Password: kristaly321
Pressing, dry cleaning Please, use the laundry bag and the charge form. A laundry form to be completed can be found in the wardrobe beside the laundry bag. In case of dry-cleaning – in cooperation with a dry-cleaner company – the hotel cannot take responsibility for the clothes. For further information please, call the Housekeeping.
Lost and found
If you have found a personal belonging or misplace yours, please, contact the Reception immediately. Luggage If you wish to store your belongings, please, contact the Reception. The hotel cannot take responsibility for valuables left in a luggage.
You can enjoy massage in our massage salon, which is located on the 3rd floor. You can find the pricelist at the reception.
Available at the hotel’s lobby.
Incoming letters can be collected from the Front Desk.
Buyable at the Reception.
Please, deposit your valuables in your room-safe, which is individually programmable. The hotel does not accept any liability for valuables, which are left unattended in the room. Use instructions beside the safe. In case of any problem please, contact the Reception. Safety measures Your safety is very important for us. Please, help the Security with your cooperation:
- always keep your room locked
- use the safe in your room which is individually programmable
- please, note that the doors of the balcony/terrace are to be locked
- if you find a lost baggage in the hotel, please contact the Reception
- please, read the emergency instructions carefully and identify the emergency exits from the plan on the door of your room
- please, mind your valuables. There are cameras in the hotel.
An automatic shoe polishing machine is located in front of the reception.
Sports, sightseeing tours, excursions
For further informations please contact the reception.
Please, contact the Reception.
To order a taxi please, contact the Reception, our colleagues will be pleased to help you.
Smoking is prohibited in the entire area of the hotel. Please note, that our hotel is charging a penalty for breaking the non-smoking regulation!
At request please, turn to our Reception!
Available for loan without charge at the Reception.
Wake up call
Please, request your wake up call at the Reception.
8 a.m.-9 p.m. Our wellness and spa department provides services for our guests for free and for extra charge. The informations are attached.